Head of Service Delivery
Role based in Nigeria
- Location
- Côte d'Ivoire; Ghana; Nigeria; Rwanda; South Africa
- Posted
- 29 Sept 2026
Listed on Zipline careers (Greenhouse board) · checked 20 Oct 2026 · report a problem
Apply destination: External application page (zipline.com); employer ownership is not verified
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- Application destination evidence
- zipline.com is not a known employer domain, ATS or aggregator.
- Countries the source names
- Côte d'Ivoire, Ghana, Nigeria, Rwanda, South Africa
- Eligibility wording from the source
- Abidjan, Côte d’Ivoire; Abuja, Nigeria; Accra, Ghana; Cape Town, South Africa; Kigali, Rwanda; Lagos, Nigeria
- Eligibility last checked
- 20 Oct 2026
- Published by the source
- 29 Sept 2026
- Last source check
- 20 Oct 2026
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- Confirm eligibility for your countryAbidjan, Côte d’Ivoire; Abuja, Nigeria; Accra, Ghana; Cape Town, South Africa; Kigali, Rwanda; Lagos, Nigeria Check that your country of residence is included and review any exclusions or work-authorization requirements.Check source
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About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The Role
Zipline operates a growing network of distribution sites across Rwanda, Ghana, Nigeria and Côte d’Ivoire, and that network is about to expand quickly. As Head of Service Delivery, Africa, you will make sure every site is ready to operate from the day it is handed over and keeps performing after that. You will set one written operating standard, train people to it, certify every site against it and hold teams accountable to clear metrics, at a sustainable cost per delivery.