Teamlead, Collections
Role based in Nigeria
- Location
- Lagos, Nigeria
- Posted
- 18 Sept 2026
Listed on Renmoney careers (Workable board) · checked 20 Oct 2026 · report a problem
Apply destination: Employer applicant tracking system (apply.workable.com)
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- Countries the source names
- Nigeria
- Eligibility wording from the source
- Lagos, Lagos, Nigeria
- Eligibility last checked
- 20 Oct 2026
- Published by the source
- 18 Sept 2026
- Last source check
- 20 Oct 2026
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Who we are
We’re a team determined to challenge the status quo and make financial inclusion count for millions of under-banked individuals and small business owners by making finance simple and useful to them. Our product suite is led by credit and we’re building broader offerings for our users. Our vision is to unlock the power of finance to create opportunities for all.
We are the place for you, if
You are excited about technology and the complexities of the future. You’re looking for a place to learn and grow. You care a lot about detail and pride yourself in impeccable execution. You can collect and analyze lots of data and feed in just the right amount of intuition to make sound decisions. You are ready to work extremely hard, at a fast pace, to achieve audacious goals. You love to speak up, ask questions and are comfortable challenging anyone or any idea.
The position
Renmoney is looking for a hands-on Team Lead, Collections, to manage and drive the performance of our collections team. This role is responsible for leading day-to-day collections operations, ensuring recovery targets are met, and improving the efficiency of our delinquency management processes across the loan portfolio.
Key Responsibilities
- Lead, coach, and manage a team of collections officers/agents to meet daily, weekly, and monthly recovery targets
- Monitor and analyze delinquency buckets, recovery rates, and portfolio-at-risk (PAR) metrics, taking corrective action where performance lags
- Develop and refine collections strategies and scripts across different delinquency stages (early, mid, late-stage recovery)
- Ensure collections activities comply with CBN regulations and internal risk/compliance policies
- Collaborate with Credit Risk, Product, and Customer Experience teams to improve repayment journeys and reduce roll rates
- Track and report on team performance, recovery trends, and NPL movement to senior management